Home appliance industry is a billion dollar business, and Whirlpool Corporation is at the top of that business. They make appliances in every major category – cooking, refrigeration, water filtration, dishwashers, etc., and their appliances are advertised all over the world. But many people aren’t aware that Whirlpool also markets Maytag, KitchenAid and Jenn-Air. Their vision is to be present in every home with pride, passion and great performance.
Apart from having a great marketing experts and great visions, they can also pride themselves with great appliances, especially great refrigerators, and great customer support. For example, they even offer an option of service and repair online, where you can make an appointment with their authorized technician in just a few simple steps. Since we are interested in their refrigerators the most, we will mention one of its most common problems – ice-maker trouble.
So, there are many great features that you will get with buying your Whirlpool refrigerator, but there could different problems with the ice-maker and we will also offer you some solutions that you can try before calling their customer support or replacing the whole refrigerator.
There are typical set of problems that bother ice-makers of all brands. When there is no ice, clumps of it, icicles and frost, these are all usual situations that generally have quite easy solutions, demanding little technical knowledge to fix.
There is no ice being made – ensure that the ice-maker is turned on (find the switch or lever on the ice-maker or in the freezer).
Ensure that the water supply is turned on and that there aren’t any problems in the water supply line. If there is water under the refrigerator, that could suggest a supply leak. When the water pressure is low, it could cause the intake line to freeze.
No ice is getting out of the dispenser –make sure that the dispenser lock is not on and check if the dispenser chute is clogged.
A great amount of frost is in the ice chute and ice bin – there is probably an air leak somewhere. Consider replacing the seal or the dispenser door if it is not closing properly.
Bottom of freezer or bin is wrapped in ice – there is probably an air leak. Take the ice bin off and check if there is a hole. Consider replacing the seal.
There are little white flakes in the ice – your filter requires replacement (filters should be replaced every six months)
Ice smells funny or tastes funny – your filter requires replacement (filters should be replaced every six months)
Ice bin is one huge chunk of ice – there is possibly an air leak. Check for leaks in the ice bin. Consider replacing the seal or the dispenser door.
Make sure you unplug the refrigerator before you do any work where you will remove or unplug things. Other safety guidelines are the same as with all other home appliances repair – wear gloves, watch out for the moving parts and use proper tools.
All in all, Whirlpool offers all the support and parts you need for their refrigerators and other appliances. So, whenever you don’t have the solution to your problem, Whirlpool does.